Frequently asked questions

Enter your pickup and drop-off on the homepage quote widget and you'll get an instant, distance-based price — no account needed. If your location isn't recognized, you can request a manual quote and we'll get back to you with a price.

Pricing is based on distance, drive time and the vehicle you choose, with a minimum fare of KES 3,000 for the Toyota Voxy and KES 5,000 for the Toyota Alphard. The homepage quote shows your exact price before you book.

Get an instant quote on the homepage, choose your vehicle, enter your passenger and flight details, then pay the deposit securely online — your booking is confirmed automatically once paid. You can also call or WhatsApp us and we'll book it for you.

Card and M-Pesa, both through Paystack's secure checkout. We don't see or store your card details.

No — a 50% deposit secures your booking, and you'll see the exact amount due before you confirm. The remaining balance is settled with your driver.

Open 24 hours, 7 days a week — including early-morning and late-night flights.

Give us your flight number when booking and we track it — your driver adjusts your pickup time automatically if you land late.

Yes. Build a Trip lets you add multiple stops around Kenya and request a private quote with a driver, on your dates.

A vetted Toyota Voxy and Alphard fleet. See seating and luggage capacity.

Nairobi — including JKIA and Wilson Airport — and destinations across Kenya and East Africa. See routes & coverage.

Free cancellation up to 12 hours before pickup. Cancellations within 12 hours are charged 50% of the fare, and no-shows are charged in full. See our cancellation & refund policy for full details.